FAQs for Shoppers

What is a Lot?

An easier way to shop!  By definition, a lot is a group of similar items sold together to one buyer. So in our case...it's children’s gently-worn clothing that’s the same gender, size and season. Essentially a season’s worth of children's clothing sold in a single transaction.

 

May I purchase individual items from a Lot?

We only sell by the Lot. We are called Loteda after all. :) The price includes all of the items in the listing.

 

How much is shipping?

Shipping is FREE over $75 for the 48 contiguous states.  Shipping for orders under $75 are calculated based on the weight and shipping distance.

 

Do you ship internationally?

Sorry, we do not ship internationally.  We do ship to all APO/FPO addresses.

 

How does Loteda define gently-worn?

Gently-worn clothing may show a little wear, however they must still in excellent wearable condition. No obvious stains, holes, rips, excessive wash/wear, missing pieces, alterations, odors and/or pet hair.  We evaluate each item as moms...if we would be disappointed in the condition, we won't sell it!  Did we mention our return rate is less than 5%?  It's VERY important to us that you're happy with your purchase.  :)

 

How do I know if the seller's home is smoke-free?

Don’t worry, we only accept clothes from smoke-free homes.

  

If I add a Lot to my shopping cart, will it be reserved for me to purchase at any time?

Lots are first come, first serve. If you add a Lot to your shopping cart, be sure to checkout quickly, since the Lot will not be restricted from others purchasing at any time.

 

What if I want to return my order?

Sorry, we can no longer accept returns. All sales are final.